Privacy Policy

DATA PRIVACY NOTICE 2023/24

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

Cutlist Limited is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

Cutlist Limited complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -

• To retain project data for us to provide information regarding finishes or profiles should you require alterations or additional products in the future.

• To maintain our own accounts and records.

• We may occasionally use your data to inform you of events or promotions at Cutlist Limited.

4. Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft website.

5. What is the legal basis for processing your personal data?

• Explicit consent of the data subject so that we can keep you informed about news, events, and services.

• To maintain records of contracts between Cutlist Limited and its clients.

5. Sharing your personal data

Your personal data will be treated as strictly confidential. We do not share your personal information with any third parties.

6. How long do we keep your personal data ?

We will keep data on our systems for 3 years from the last contracted works or enquiry. This enables us to retain project data in case you require our assistance or wish to revisit an enquiry.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -

• The right to request a copy of your personal data which Cutlist Limited holds about you.

• The right to request Cutlist Limited corrects any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data is erased where it is no longer necessary for Cutlist Limited to retain such data;

• The right to withdraw your consent to the processing at any time.

• The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

• The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing.

• The right to lodge a complaint with the Information Commissioners Office.

8. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the Managing Director, Alex Langstaff-Ellis on 01844 353439 or via e-mail Directors@Cutlist.co.uk

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.